FAQs

Is there a sign up fee?

No, we do not operate with sign up fees! We want to help make it easy for people to invest in their poker education. You can join, cancel, skip a period, and renew at anytime from your 'My Account' page at: https://jnandezpoker.com/account

What happens if I sign up and cancel my ongoing subscription immediately?

When you cancel your subscription, you retain access to the membership until the period paid for expires. For example, if you sign up on June 1st and cancel your subscription on June 2nd, you still retain access to all the membership perks until July 1st. At the expiration date and time of your sign up, you lose access to the content, resources and member communities. You can renew at any date after the expiration date.

Can I come back after weeks or months of being an inactive member?

Sure, simply renew your membership from your account settings and you will regain access to our content library, community and live training sessions. https://jnandezpoker.com/account

What does the monthly membership give me access to?

The JNandez Mastermind includes unlimited access to our content library, to attend the Q&A livestreaming sessions and join the member community and team support on Discord. It also gives you access to Preflop Charts, Postflop Shortcuts and othe Downloadable resources. It only does not give access to the Monker Solver Sims that are for sale at: https://jnandezpoker.com/pro-tools/summer-sims-2018 (must create a free account to view)

Do you offer a refund?

Yes, new members have a 30-day refund period, no questions asked (only feedback!) Feel free to email support@jnandezpoker.com with any request or question. The Monker Solver Sims do not have a refund once the files have been downloaded by the user.

What happens when I cancel my subscription?

When you cancel your subscription, you retain access to the membership until the period paid for expires. For example, if you sign up on June 1st and cancel your subscription on June 2nd, you still retain access to all the membership perks until July 1st. At the expiration date and time of your sign up, you lose access to the content, resources and member communities. You can renew at any date after the expiration date.

How much content is there on the site?

As of Jnuary 21, 2019 there are over 330 videos and 250 quizzes and over 1000 topics in the member forums. You can view the actual content library at https://jnandezpoker.com/dashboard